Work
Architect of best-selling product marketing strategies with over 10 years of experience. Currently working for a global technology leader and Fortune 500 company with a proven track record of leading people and performance. Direct a $34 million marketing budget that drives $520 million in net sales across the U.S. and Canada. Responsibilities have included copy writing to producing commercials and everything in-between.
Marketing Manager, Personal & Home Audio – U.S. & Canada August 2015 - Present
Lead 3 direct reports, oversee 7 horizontal support teams and manage budget of $34 million across 6 product divisions in the U.S. and Canada including sound bars, headphones and wireless speakers. Lead go-to-market planning for both new and established product lines. Frequently partner with sales teams to present marketing plans at key accounts to secure assortment and co-marketing opportunities. Drive execution by briefing cross functional teams and agencies, leading weekly meetings and regularly presenting plans and performance to executive management in the US and Tokyo.
Rebuilt digital media and search strategy to focus on precision targeting, higher engagement and better cost efficiency. ROAS by campaign jumped as high as 11:1 (vs. 3:1 KPI), with CTR @ 4% (vs. 0.33% KPI) and video completion rates @ 77% (vs. 60% KPI).
Initiated a performance study of audio retail displays that improved sound quality, durability and functionality across 14,000 displays, realizing a 9% category lift in same store sales (vs. PY) in test markets.
Spearheaded a 2-year re-branding study for Sony audio, including in-depth qualitative and quantitative research. Insights and actions led to the commitment of the first ever multi-year campaign, in collaboration with Sony Europe and Sony Music, to launch May 2017.
Designed a scalable, cost-efficient process for improving product page engagement. By delivering more content for more SKUs, analysis showed a 75% spike in page interaction (4 weeks pre/post deployment).
Marketing Manager, Personal Audio – U.S. April 2013 – July 2015
Directed an annual marketing budget of $24 million across 5 product divisions including Walkman, car audio and speakers. Launched new products and reinvigorated declining categories with creative marketing plans. Drove execution by briefing horizontal teams and agencies, leading weekly cross-functional meetings and regularly presenting plans and performance to executive management.
Planned a fully integrated, $7 million campaign to drive Sony’s transition from #1 in iPhone dock speakers to the growing Bluetooth speaker market. Featuring the division’s first TV commercial and integrations with Jimmy Kimmel Live, the campaign exceeded message recall KPIs by 33%, saw 9% lift in web traffic (vs. PY) and 6% sales lift in DMAs (vs. control markets).
Planned omni-channel campaign to engage audiophiles and grow awareness of Hi-Res Audio. Leveraging musicians, events, retail and media the campaign led the company globally in key metrics including 66% lift in web traffic and 23% lift in time on page (vs. PY).
Led US planning and execution of a joint Sony Electronics / Sony Music campaign to drive awareness of Sony headphones and Michael Jackson’s new album, XSCAPE. Led the company globally in key metrics including a 6% sales lift at participating stores (vs 5% KPI).
Reinvigorated a declining Walkman category by partnering with premium health club giant Life Time Fitness. The campaign drove 54% recall (vs. 25% KPI) and the partnership culminated in a full franchise product assortment driving unit sell through up 40% (vs. PY).
Senior Marketing Specialist, VAIO PCs – U.S. April 2010 – March 2013
Led retail strategy and carrier co-marketing programs with Verizon and AT&T, managing a combined marketing budget of $5 million. Oversaw the design, development and installation of over 5,000 displays that were refreshed or replaced every 17 weeks at national, regional and local stores.
VAIO Z Series Display
Won the COO Special Recognition award as part of the VAIO Win8 Launch Team for leadership in cross-functional collaboration.
Assembled a cross-functional retail activation team to drive alignment of display installation with new inventory to hit business-critical “L-Day” goals. Precision planning eliminated expensive vendor revisits saving more than $110,000 in labor (vs. PY).
Expanded retail display support to key growth accounts by reinvesting labor savings resulting in a share lift up to 14% (vs. PY) as uncovered by both internal analysis and external TraqLine reporting.
Marketing Specialist, PC Accessories & Software – U.S. August 2008 – March 2010
Created and led marketing strategy for all US PC accessories and software including product setup, messaging, packaging, retail and web merchandising, managing a combined marketing budget of $600,000.
Designed, pitched and won the opportunity to secure budget and resources to launch VAIO’s first content marketing program and enthusiast forum. As managing editor and primary content producer, the site realized 12x traffic growth each year and grew to become the foundation for the Sony blog and Sony support forums that still exist to this day.
Drove a 226% lift in accessory web traffic and a 31.5% lift in post purchase orders (vs. PY) by overhauling the in-box experience to focus consumers on a catalog and unique offer. Custom promo codes, URLs and sales hotlines identified sales associated with the catalog.
Increased average monthly run rates of the highest margin accessory by 78% after successfully negotiating and securing shelf space in all 31 Sony stores for the first active retail demo of a PC accessory.
Content Specialist, PCs & Accessories – U.S. October 2007 – July 2008
Maintained content library for all past, present and future VAIO and PC accessory SKUs. Worked as a liaison between Product Management and Marketing to maintain and communicate the launch schedule of all VAIO and PC accessory SKUs as well as produce source content for marketing.
- Wrote marketing copy and compiled detailed specifications across multiple engineering outlets to produce messaging and technical spec sheets for every SKU. Ensured 100% accuracy while meeting strict pre-launch deadlines to feed all downstream consumer touchpoints including web, retail and more.
- Improved customer response time by automating photo/video conversion workflows and overhauling asset key wording. Enhanced security by auditing feed dates and aligned asset distribution with complex rolling launch dates to prevent pre-announcement leaks.
PRACTICEWARES DENTAL SUPPLY - San Diego, CA
Sales Representative April 2006 – May 2007
Managed a territory of over 600 Dentists, Endodontists, Orthodontists and Oral Surgeons.
- Consistently met or surpassed monthly new account sales goals by up to 175% by persistently following up on leads from cold calls, leveraging value added services, and assisting practices in optimizing their inventory ordering process.
MARKETING INTERNSHIPS
SHOFU DENTAL CORPORATION - San Diego, CA May 2005 - August 2005
PRECISION MEDIA CORPORATIONLafayette, IN January 2005 - December 2005
EDUCATION
Purdue University, College of Liberal Arts West Lafayette, IN December 2005 Bachelor of Arts in Political Science; Minors in English and History